Understanding the importance of roofing warranties and what they actually mean or offer is beneficial to help you make the most impactful decisions for your business. From the beginning, regarding warranties, we’ve always taken the time to work directly with our manufacturers to ensure that your warranty is highly comprehensive, protective, and competitive against other warranties available in the commercial roofing market. Sometimes, we even surprise the manufacturers with our diligence for our customers, simply because it’s not a standard practice in the industry.
Typically, there are three common roofing warranties you will see in the commercial market.
A Material Only Warranty means that if the material on your roof fails or there is an issue, the manufacturer would send you more roofing material in buckets or barrels. This would leave you with the urgency to decide what you want to do with those replacement materials and end up paying for someone to place them on your roof and make the necessary repairs. In this situation, you’re left with unexpected expenses that you might not have budgeted for and in a spot with little to no support for the well-being of your asset.
A Labor and Material Warranty means that if the material on your roof fails or an unexpected issue arises, the manufacturer will send you more roofing material. Additionally, they would also provide you with the labor needed to resolve the existing concerns. This can be better than a Material Only Warranty, but it’s important to also consider how those conversations might go. For example, if the manufacturer doesn’t believe they are at fault for the issue with your roofing system, they may not honor the labor and material warranty.
A Labor, Material, and Workmanship Warranty means that your roofing partner has specialty certifications and performs more testing of the current structure before, during, and after the installation of your commercial roofing system. Then, a third-party inspection when the roof install is completed to ensure your partner installed your system the right way. With this type of warranty, you’re able to have more eyes and technical data points on your roof throughout the process.
From the very beginning, White Hat went to market with a Labor, Material, and Workmanship Warranty. Although we recognize this is not the standard warranty offered in the commercial roofing industry, we also understand we can better support our customers with a more comprehensive and protective warranty.
We never want our customers to feel unsupported or like they are in a situation where fingers are being pointed. Our team is all about long-lasting relationships and simply want to provide our customers with the best results possible.
If you’re interested in learning more about how White Hat can help you protect your roof or want to schedule your free roofing estimation, our team is always here to help you get the best solutions and provide high-quality recommendations.
Call us at 937.909.9030 x1 or contact us via email, today! You can also follow us on social media to learn more about us and the work we do.